Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays).
Delivery Times
Shipping times vary by destination. Estimated delivery dates will be provided at checkout.
Returns & Refunds
14-Day Money-Back Guarantee
We offer a 14-day no-questions-asked return policy from the date of delivery.
To qualify for a return, items must be:
- Unused.
- In their original packaging.
- In the same condition as received.
Return Shipping Costs
Buyers cover return shipping fees unless the return is due to our error (e.g., wrong or defective item).
Refund Processing Time
- Standard refunds: At least 14 days to process and reflect in your account.
- PayPal refunds: 14–30 days (varies by location and regulations).
How to Return
- Contact Us: Email info@vaporshoes.com to request a return.
- Get Approval: If approved, you’ll receive a Return Authorization (RA) number and instructions.
- Ship Back: Send the item to the provided address (include the RA number).
- Refund Issued: Once we inspect the return, your refund will be processed to the original payment method.
Important Notes
- Original shipping fees are non-refundable (unless the return is our fault).
- Damaged, altered, or missing items may not be eligible for a refund.
- Some regions require up to 30 days for PayPal refunds.
Questions? Contact us at
info@vaporshoes.com.