Refund and Returns Policy

We want you to love your VaporShoes purchase. If you’re not completely satisfied, here’s our hassle-free return process:

​​30-Day Return Window​​

You have ​​30 days​​ from delivery date to return items for refund or exchange.

​​Return Conditions​​

For a successful return:
✅ Must be unworn, in original condition
✅ Include all packaging, tags & inserts
❌ No stains, scuffs, or signs of wear

​​What Can’t Be Returned​​

• Final sale items (marked “No Returns”)
• Custom/personalized products
• Worn or damaged shoes
• Gift cards

​​How to Return​​

  1. Email ​​support@vaporshoes.com​​ with your order #
  2. Pack items securely in original box
  3. Ship to:21017 Buck Knoll rd,SPLENDORA,TX,77372
    ​​

​​Refund Timeline​​

• 3-5 business days to process after we receive return
• Refund issued to original payment method
• Allow 1-2 billing cycles for bank processing

​​Return Shipping​​

• Customer pays return shipping
• Keep your tracking # – we’re not responsible for lost returns
• For expensive orders, we recommend insured shipping

​​Exchanges​​

We’ll replace defective items within 14 days of delivery. Email us photos of the issue first.

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